VocalEase Privacy Policy

Introduction

Welcome to VocalEase! At VocalEase, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website, services, and applications (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Information We Collect

We collect various types of personal information to provide and improve our Services. The types of information we collect include:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and date of birth. We collect this information when you register for an account, enroll in a course, or contact us for support.
• Payment Information: When you purchase a course or subscription, we collect payment information, such as your credit card number or other payment details. This information is processed securely by our payment processors, and we do not store your full payment information on our servers.
• Usage Information: We collect information about how you use our Services, such as the courses you enroll in, the videos you watch, and the quizzes you take. We also collect information about your device, such as your IP address, browser type, and operating system.
• Communications: We collect information from your communications with us, such as your email messages, chat logs, and feedback forms.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. This information is used to personalize your experience, analyze trends, and improve our Services. Please refer to our Cookies Policy for more information about our use of cookies.

How We Use Your Information

We use your personal information for various purposes, including:

• Providing Services: We use your information to provide you with access to our courses, personalize your learning experience, and communicate with you about your progress.
• Processing Payments: We use your payment information to process your purchases and subscriptions.
• Improving Services: We use your usage information to analyze trends, identify areas for improvement, and develop new features.
• Communicating with You: We use your contact information to respond to your inquiries, provide customer support, and send you updates about our Services.
• Marketing: With your consent, we may use your contact information to send you promotional emails and newsletters about new courses, special offers, and other updates. You can opt-out of receiving marketing communications at any time.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who assist us in providing our Services, such as payment processors, hosting providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with our business partners, such as instructors and educational institutions, to provide you with relevant courses and learning resources.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your payment information and other sensitive data during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Security Monitoring: We monitor our systems for security vulnerabilities and threats.
• Regular Audits: We conduct regular security audits to ensure that our security measures are effective.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at Contact Us.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date below. Your continued use of our Services after the changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Contact Us.

Last Updated: October 26, 2025